Cookies & browser storage
Essential storage, optional choices and the exact identifiers used by the site.
Version 2026-10-28
You control optional storage
On your first visit, optional categories are off. Accept all, Reject optional and Settings let you choose without blocking the website. Cookie settings in the footer lets you change or withdraw permission. We ask again after 180 days or when the consent version changes.
Rejecting optional storage leaves account sign-in, requested support and essential service security available. Your chosen appearance can still be used in the current page or URL without saving it as an optional browser preference. Browser privacy signals keep optional analytics off even if you select Accept all.
Essential storage
| Identifier | Purpose | Lifetime |
|---|---|---|
| __Host-mayhem_session | Secure, HttpOnly account-session cookie. | Up to 30 days; launcher sessions can be renewed. |
| mayhem_consent | Your category choices, notice version and choice timestamp; no account credential. | 180 days. |
| mayhem-support-token | Local-storage key created when you open support; lets this browser retrieve its conversation. | Until you clear it; no automatic browser expiry. |
| mayhem-order-receipts | Local-storage record of up to 10 recent order access links, created during checkout. | Until cleared or replaced by newer orders. |
| Login challenge recovery | Session-storage challenge/email/retry information for an email sign-in you request. Does not save the entered code. | Until completion, expiry, sign-out or the browser session ends. |
Optional storage
| Category / identifier | Purpose | Lifetime |
|---|---|---|
| Preferences: mayhem-site-palette, mayhem-site-language, mayhem-site-glass | Remember your selected appearance and language in local storage. | Until permission is withdrawn or storage is cleared. |
| Analytics: mayhem-metrics-session | Session identifier and broad source category in session storage. Used only with analytics permission. | Rotates after 30 minutes; removed on withdrawal or when the browser session ends. |
| External video: YouTube | A video frame loads only after media permission. The embedded provider controls its own storage and processing. | Determined by YouTube; see its privacy notice. |
Infrastructure and external services
Cloudflare may use security cookies if a challenge or a configured protection feature requires them. Their names and lifetimes depend on the feature actually triggered; this page does not claim that every Cloudflare cookie is set on every visit.
Payment-provider pages are opened by redirect and apply their own storage notices. Mayhem does not set advertising cookies or load Google Analytics. A YouTube video uses the privacy-enhanced youtube-nocookie.com embed, but loading it still connects your browser to YouTube.
Changing your choice
Open Cookie settings below to change categories. Withdrawing analytics permission clears queued optional events and the local analytics identifier. Withdrawing preferences removes saved theme/language/glass settings. An event already delivered before withdrawal cannot be recalled by a browser setting. Use support for a request about stored server data.
You can also clear storage in your browser. Clearing the account or support storage may sign you out or make a previous anonymous support conversation unavailable from this browser.
Need help?
Use the support chat on the account page for an order, privacy or security request. Include an order ID if relevant, but never a password or wallet recovery phrase.